He’s the founder of 5 commercial airlines including Breeze Airways, JetBlue, Morris Air, Westjet & Azul. "At Frontier, we offer the lowest fares in the industry by operating our airline as efficiently as possible," the airline's customer service line now replies. Neeleman is a businessman and entrepreneur. Pete-Clearwater International Airport and learn how you can save on your travels. When customers call the airline's now-defunct customer service line, they hear a prerecorded message telling travelers about the other options they have for contacting the airline. Looking for Low-cost, Non-stop Flights from the Tampa area Visit our St. Long overdue review post-flight We flew SNA to MCO in the 'Nicest' first class seats. (Avelo is Allegiant-esque, too, its founder the. The change, said De La Cruz, "enables us to ensure our customers get the information they need as expeditiously and efficiently as possible." She said the airline found that most customers preferred communicating through online channels. Neeleman calls Allegiants track record of luring travelers who would otherwise drive or connect through a major airlines hub 'amazing. The number is + 180, and it is available 24/7. And while the budget airline is known for its cost-cutting measures, most major airlines still operate customer service lines.Ĭustomers will instead have to rely on other ways to contact the airline: a chatbot on its website, a live chat available 24/7, its social media channels and even WhatsApp, according to Frontier spokesperson, Jennifer De La Cruz, who confirmed the news to NPR on Saturday. Call customer service: Breeze Airways has a customer service phone number that you can call to speak to a live person. A Frontier Airlines plane prepares to take off from Harry Reid International Airport in Las Vegas, Nevada.įrontier airlines will no longer let customers call a phone number in order to speak with a live agent.
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